Privacy Policy
Last updated: March 2026
1. Information We Collect
When you use Mela, we collect the following information:
- Phone number — used for account creation and authentication via OTP verification.
- Name and profile details — name, gender, family status, and kids' ages that you voluntarily provide.
- Location data — your approximate location to show nearby plans and activities. We never display your exact coordinates to other users.
- Device information — device tokens for push notifications.
- Usage data — plans created, joined, and chat messages within plans.
2. How We Use Your Information
- To provide and operate the Mela service.
- To show you relevant plans and activities near you.
- To enable communication between plan members.
- To send push notifications about plan updates.
- To improve and personalise your experience.
- To ensure safety and enforce our community guidelines.
3. Third-Party Services
We use the following third-party services:
- Firebase (Google) — for authentication, push notifications, crash reporting, and analytics.
These services may collect data according to their own privacy policies.
4. Data Retention
We retain your personal data for as long as your account is active. When you delete your account, all personal data is permanently removed from our servers within 30 days.
5. Data Security
We use industry-standard security measures including encrypted connections (HTTPS), secure token storage, and access controls to protect your data.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Update or correct your profile information at any time.
- Delete your account and all associated data.
- Opt out of push notifications.
7. Children's Privacy
Mela is intended for adults (18+) who are parents or guardians. We do not knowingly collect information from children under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@getmela.in